Terms & Conditions

Last Updated: 4 June 2026

Welcome to Lunessa. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By using our website and purchasing products, you agree to comply with these Terms & Conditions, including proper usage of the website, prohibited activities, and any applicable age restrictions. If you do not agree with these Terms, please refrain from using our website.

2. Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, to purchase products from our website. By placing an order, you represent and warrant that you meet these requirements.

3. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, we do not warrant that product descriptions or other content on the website are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Health Disclaimer

The products sold on this website are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. The information provided on this website is for informational purposes only and should not be considered medical advice. Please consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

5. Orders & Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, product availability issues, or violations of these Terms.

Payments must be made through approved payment methods available on our website.

6. Shipping & Delivery

Estimated delivery times are provided for reference only and are not guaranteed. Delays caused by carriers, customs, weather, or other circumstances beyond our control may occur.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect addresses provided by customers.

7. Returns & Refunds

Please refer to our Refund Policy for complete details regarding returns, refunds, damaged products, and eligibility requirements.

8. Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the operation or security of the website.

  • Upload malicious code, viruses, or harmful software.

  • Use automated tools to scrape, copy, or extract website content without permission.

  • Misrepresent your identity or provide false information.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, designs, and trademarks, is the property of Lunessa or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, Lunessa shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid by the customer for the applicable order.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Modifications to These Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time. Any changes will be posted on this page and become effective immediately upon publication. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our customer support channels listed on our website.